"The only thing rising faster than our healthcare premiums was the number of complaints I heard from employees: long delays in claims processing, customer service reps who couldn't answer questions, endless waits on hold...it was a mess. LBA cleaned up the backlog of claims, eliminated the hold times, and gave our employees direct connections to people with answers. Now, 95% of all claims are processed within 14 days, and I hardly ever hear a complaint."
Mary Holsinger, Benefits Manager
Allen's, Inc.
Enrolled Employees in: Maryland/Delaware/North Carolina

"The usual healthcare options - HMOs and PPOs are a couple of the standard plan designs most employers use, including Marriott. We were exploring new ideas that could help us boost the quality of healthcare our plan members receive, provide easy to use benefits and help control costs in our resort areas where there was little to no access to an HMO or PPO provider. LBA set up a pilot program as an experiment: a program that emphasizes wellness and early intervention of certain targeted employee populations who have heightened risk, with benefits that go straight to the bottom line. While it is early for a full evaluation of the financial results, service and plan operation has been excellent. We are continuing to offer the program to more and more of our employees across the country as the need arises."
Jill Berger, Director of Health and Welfare Plans
Marriott International, Inc.
Enrolled Employees in: California/Nebraska/Colorado/Ohio/Florida

“DVCC, Inc. is a family owned business whose main product is to manufacture and distribute industrial hose fittings throughout the United
States and Canada.

As such we are constantly under pressure to contain our costs in order to remain profitable. In order to help with this tall order we decided many years ago to self-insure our health plan. This in itself has saved us considerable dollars over those years!

With the complexities of the Health Care industry as they are today we understand the need to collaborate with professionals which will help us continue to make these improvements. LBA has played a very important role
in making this happen.

With their help we have changed our plan design that has enabled us to modify the behavior of our high-risk employees, while encouraging the notion of wellness and personal responsibility among the vast majority of our employees.

As a result, the cost of our plan has increased at a level which is 33% below the National Average over the last 5 years. With LBA’s help we have made
constant improvements to our plan while increasing the level of service to our
employees at the same time.”
J.F. Canalichio, Vice President and Chief Financial Officer
DVCC, Inc.
Enrolled Employees in:
Pennsylvania/Maryland/North Carolina/Louisiana/Illinois/Delaware/New Jersey